Client Challenges
With a history of growth through merger and acquisition, as well as a significant period of Private Equity ownership, our client – a global manufacturer of cash technology solutions – had a legacy of unsupported and outdated IT systems as well as disjointed and inefficient processes.
With their physical presence in over 20 countries, a global programme was established to replace the landscape with a modern and scalable platform suitable for their business growth agenda. The goal was to improve management information through harmonised data and processes giving better and immediate financial information essential for them to make better and quicker business driven decisions.
What did Aveas do?
The client, wanting to implement a new global ERP solution with underpinning support, had limited experience of major change programmes including engagement of global third parties. Aveas were initially engaged to take the lead with both the commercial and contractual support which included:
- Developing the contract and commercial blueprint
- Ensuring that the supplier was fully accountable for the solution, ie a design phase which was delivered pre-contract
- Minimising opportunities for costly change control
This, in turn, led to Aveas being asked to lead the supplier though to delivery of the contractual obligations, and the business change associated with implementing new ERP systems. The rollout was completed on time.
What were the outcomes?
Aveas were paramount in helping the client:
- Reduce supplier costs and thereafter control costs
- Evaluate and select an effective partner
- Lead the on time delivery of a global ERP rollout
The programme recognised at the global Oracle Excellence Awards where Aveas were credited with saving the client over £2m of quantifiable savings over the course of the programme.
What the client said
“Aveas’ commercial insight and negotiating expertise was instrumental in ensuring we had a robust and positive contract. Getting this right upfront was critical to the overall success of the project and allowed us to track and manage the overall cost base of the programme” – Client CIO
“Aveas were able to provide us with experienced programme leadership and PMO support providing strong third party and stakeholder management, a robust governance model and galvanised the whole team with a delivery focused mentality” – Programme Director